ERROR 403 - FORBIDDEN

Why am I seeing this page?

403 errors usually mean that the server does not have permission to view the requested file or resource.These errors are often caused by IP Deny rules, File protections, or permission problems.

In many cases this is not an indication of an actual problem with the server itself but rather a problem with the information the server has been instructed to access as a result of the request. This error is often caused by an issue on your site which may require additional review by our support teams.

Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

Is there anything that I can do?

There are a few common causes for this error code including problems with the individual script that may be executed upon request. Some of these are easier to spot and correct than others.

File and Directory Ownership

The server you are on runs applications in a very specific way in most cases. The server generally expects files and directories be owned by your specific user cPanel user. If you have made changes to the file ownership on your own through SSH please reset the Owner and Group appropriately.

File and Directory Permissions

The server you are on runs applications in a very specific way in most cases. The server generally expects files such as HTML, Images, and other media to have a permission mode of 644. The server also expects the permission mode on directories to be set to 755 in most cases.

(See the Section on Understanding Filesystem Permissions.)

Note: If the permissions are set to 000, please contact our support team using the ticket system. This may be related to an account level suspension as a result of abuse or a violation of our Terms of Service.

IP Deny Rules

In the .htaccess file, there may be rules that are conflicting with each other or that are not allowing an IP address access to the site.

If you would like to check a specific rule in your .htaccess file you can comment that specific line in the .htaccess by adding # to the beginning of the line. You should always make a backup of this file before you start making changes.

For example, if the .htaccess looks like

Order deny,allow
allow from all
deny from 192.168.1.5
deny from 192.168.1.25

Then try something like this

Order allow,deny
allow from all
#deny from 192.168.1.5
deny from 192.168.1.25

Our server administrators will be able to advise you on how to avoid this error if it is caused by process limitations. Please contact our Live Support or open a Ticket. Be sure to include the steps needed for our support staff to see the 403 error on your site.

Understanding Filesystem Permissions

Symbolic Representation

The first character indicates the file type and is not related to permissions. The remaining nine characters are in three sets, each representing a class of permissions as three characters. The first set represents the user class. The second set represents the group class. The third set represents the others class.

Each of the three characters represent the read, write, and execute permissions:

  • r if reading is permitted, - if it is not.
  • w if writing is permitted, - if it is not.
  • x if execution is permitted, - if it is not.

The following are some examples of symbolic notation:

  • -rwxr-xr-x a regular file whose user class has full permissions and whose group and others classes have only the read and execute permissions.
  • crw-rw-r-- a character special file whose user and group classes have the read and write permissions and whose others class has only the read permission.
  • dr-x------ a directory whose user class has read and execute permissions and whose group and others classes have no permissions.

Numeric Representation

Another method for representing permissions is an octal (base-8) notation as shown. This notation consists of at least three digits. Each of the three rightmost digits represents a different component of the permissions: user, group, and others.

Each of these digits is the sum of its component bits As a result, specific bits add to the sum as it is represented by a numeral:

  • The read bit adds 4 to its total (in binary 100),
  • The write bit adds 2 to its total (in binary 010), and
  • The execute bit adds 1 to its total (in binary 001).

These values never produce ambiguous combinations. each sum represents a specific set of permissions. More technically, this is an octal representation of a bit field – each bit references a separate permission, and grouping 3 bits at a time in octal corresponds to grouping these permissions by user, group, and others.

Permission mode 0755

4+2+1=7
Read, Write, eXecute
4+1=5
Read, eXecute
4+1=5
Read, eXecute

Permission mode 0644

4+2=6
Read, Write
4
Read
4
Read

How to modify your .htaccess file

The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions.

Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function.

It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed.(You may need to consult other articles and resources for that information.)

There are Many Ways to Edit a .htaccess File

  • Edit the file on your computer and upload it to the server via FTP
  • Use an FTP program's Edit Mode
  • Use SSH and a text editor
  • Use the File Manager in cPanel

The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel.

How to Edit .htaccess files in cPanel's File Manager

Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong.

Open the File Manager

  1. Log into cPanel.
  2. In the Files section, click on the File Manager icon.
  3. Check the box for Document Root for and select the domain name you wish to access from the drop-down menu.
  4. Make sure Show Hidden Files (dotfiles)" is checked.
  5. Click Go. The File Manager will open in a new tab or window.
  6. Look for the .htaccess file in the list of files. You may need to scroll to find it.

To Edit the .htaccess File

  1. Right click on the .htaccess file and click Code Edit from the menu. Alternatively, you can click on the icon for the .htaccess file and then click on the Code Editor icon at the top of the page.
  2. A dialogue box may appear asking you about encoding. Just click Edit to continue. The editor will open in a new window.
  3. Edit the file as needed.
  4. Click Save Changes in the upper right hand corner when done. The changes will be saved.
  5. Test your website to make sure your changes were successfully saved. If not, correct the error or revert back to the previous version until your site works again.
  6. Once complete, you can click Close to close the File Manager window.

How to modify file and directory permissions

The permissions on a file or directory tell the server how in what ways it should be able to interact with a file or directory.

This section covers how to edit the file permissions in cPanel, but not what may need to be changed.(See the section on what you can do for more information.)

There are Many Ways to Edit a File Permissions

  • Use an FTP program
  • Use SSH and a text editor
  • Use the File Manager in cPanel

The easiest way to edit file permissions for most people is through the File Manager in cPanel.

How to Edit file permissions in cPanel's File Manager

Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong.

Open the File Manager

  1. Log into cPanel.
  2. In the Files section, click on the File Manager icon.
  3. Check the box for Document Root for and select the domain name you wish to access from the drop-down menu.
  4. Make sure Show Hidden Files (dotfiles)" is checked.
  5. Click Go. The File Manager will open in a new tab or window.
  6. Look for the file or directory in the list of files. You may need to scroll to find it.

To Edit the Permissions

  1. Right click on the file or directory and click Change Permissions from the menu.
  2. A dialogue box should appear allowing you to select the correct permissions or use the numerical value to set the correct permissions.
  3. Edit the file permissions as needed.
  4. Click Change Permissions in the lower left hand corner when done. The changes will be saved.
  5. Test your website to make sure your changes were successfully saved. If not, correct the error or revert back to the previous version until your site works again.
  6. Once complete, you can click Close to close the File Manager window.
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Community

We have been fortunate to receive the support of leading figures who have joined the efforts of ‎Impact First as a way to give back to society and develop exciting new social ventures. ‎Members of our Ambassadors program are part of a select community which promotes the ‎growing area of impact investments through mentoring, advising and other activities.‎

We are selective about choosing leaders coming from different walks of society, and welcome any recommendations to our Ambassadors program.

Ambassadors

Michael Lustig

michael lustig

 

 

 

 

 

Michael Lustig retired after a 20+ year career on Wall Street, and now devotes the majority of his time and energies toward non-profit & impactful enterprises.

Prior to retiring, Michael spent most of his career at BlackRock where he was a Senior Managing Director overseeing Structured Mortgage & Derivative Products trading, and was the portfolio manager overseeing the Federal Reserve’s managed assets arising from their activities during the market crisis of 2008-9. He has a deep involvement with UJA-Federation of NY, as Chair of i4 (Impact Investing), and as co-Chair of the Agency Capacity & Excellence (ACE) committee, as well as serving on the Board of Directors. Michael also serves on a variety of other UJA committees including Impact & Performance Assessment, Planned Giving & Endowment, Jewish Life on Campus, and the Network Cabinet.

Michael is a Board Member of the American Jewish Committee/NY, serving as Treasurer, and of the Jewish Community Relations Council of NY (JCRC-NY), as Vice-President.
He is also on the following Boards: Columbia/Barnard Hillel (immediate past President), Binghamton Hillel, the Hillel International Office of Innovation, and the Dualis Yozma Fund. Michael is a Trustee of the Baron de Hirsch Fund, Congregation Shearith Israel, the Jewish Communal Fund, and is acting as an advisor to the Columbia Center for Comics Studies. He serves on the CFA Institute’s Fixed Income Task Force, and regularly lectures at Columbia University Business School.

Michael serves on the Board of GigaWatt Global, an Israel-based solar energy company that built the first large-scale grid-connected field in East Africa (with more in-process!), as well as maintaining several other corporate Advisory & Board positions. He has curated a number of exhibits at The Society of Illustrators (the most recent one: https://www.societyillustrators.org/exhibits/tony-harris).
Michael lives in NYC with his wife Rachel, and three wonderful children.

Michal Eitan

michal-eitan

 

 

 

 

 

Michal is a seasoned leader, entrepreneur and educator in the fields of sustainability, technology, entrepreneurship and ground-breaking systematic thinking processes. She has a proven and rich experience in the design and building of new businesses, both independent and within existing organizations. Michal has a broad understanding of environmental and social processes around the globe and the new opportunities and needs of the modern business reality. She demonstrates the capacity to connect business thinking with design, environmental and social thinking and understanding. Michal also has a rich experience in the development of policy and thinking processes in a variety of organizations – from global corporates to public organizations.
In addition to her role as a mentor in Impact First, Michal is the head of the Master’s Program for Design (M.Des) at Bezalel Academy of Art and Design. Before she joined the academic world, Michal served as VP Operations, and was member of the founding team, at Check Point Software Technologies Inc., where she helped to bring the company from 15 employees to 1,200 employees worldwide. Later, Michal managed the “Israel 2028: Vision and Strategy for Economy and Society in a Global World” project, and served as VP in a technology incubator – JVP Studio. In addition Michal was a sustainability consultant for both many well-established industrial corporations and for a large number of start-up companies.
Michal studied sociology and business at the Hebrew University in Jerusalem and received her M.Sc. in urban and regional planning from the Technion, in Haifa.

Michal Gutelzon

michal3

 

 

 

 

 

Michal practiced for several years environmental law at the Environment & Climate Change Practice Group of Herzog, Fox & Neeman. Prior to that Michal practiced labor law as well as commercial law. Michal holds an LL.B & B.A from The Interdisciplinary Center, Herzliya, an LL.M from Tel Aviv University and an MPA (Master of Public Administration) focusing on environmental policy and sustainability management from Columbia University, SIPA school.

Selina Goren Komeran

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Selina Goren Komeran acts as the Cukier, Goldstein-Goren Foundation representative in Israel, sits on the board of the Vocational Rehabilitation and Training Center at the Lowenstein Rehabilitation Hospital, Raanana, and is a Tel Aviv University Governor. Formerly, she served as Advisor on Foreign Relations to the Minister of Natural Infrastructure of the State of Israel (2003-4) and as Director of Development at various high-tech startups in the US and Israel. Selina holds a BA in philosophy from Franklin and Marshall College, US, and an MSc in Urban Development planning from University College London. She made aliyah to Israel in 2003 and is married with two daughters.

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